Zoho Operations to Boost Your Customer Service, Project Management, and Financial Reporting.
Zoho Desk helps provide exceptional customer service.
Zoho Desk helps provide exceptional customer service.
Customer Service Improvements
- Automate routine tasks
- Measure team performance
- Improve collaboration
- Monitored Service Level Agreements
- Defined escalation process
- Advanced Insights and management reporting
- Data security and accessibility controls
Zoho Desk Benefits
- Easy to deploy, user-friendly interface
- Customers can reach out in ways convenient for them (email, web, social, IM)
- Improve response times and resolution rates when you automate routine tasks
- Collaborate in teams or departments to ensure the right people are involved and nothing gets missed
- Customer self-service to help themselves
Zoho Projects helps manage your workload better.
Project Management Improvements
- Manage tasks and goals efficiently
- Keep stakeholders informed
- Measure project performance
- Stay within planned constraints of time and money
- Identify bottlenecks and real-time progress
- Efficiently allocate work and balance workload for resources
Zoho Projects Benefits
- Intuitive, customisable, and user-friendly interface
- Gantt charts to build your plan and track your schedule
- Workflow automation to make repetitive tasks easy
- Easily log every minute of time
- Automatically generate invoices from timesheets
- Integrates with other ZOHO apps
Zoho Books is part of a compete Finance package.
Finance Improvements
- Faster insights on financial performance
- Simple billing process
- Complete visibility of customer and supplier records
- Purchase process management
- Inventory management
- Customised reporting
Zoho Books Benefits
- Analyse key metrics integrated with ZOHO Analytics
- Invoice from timesheets created in ZOHO Projects and People
- Integrates with ZOHO Mail, CRM to track all communication
- Customer Portal to view all transactions in one place
What Our Customers Say
Even though we’re still working through data migrations from our older system, Zoho has already proven its effectiveness. Arise have been very easy to work with and I wouldn’t hesitate to recommend them.
Allie Black | HTL Group
What Our Customers Say
Great experience working with Rob. Our request was processed well in time with email and phone calls were answered promptly. Would recommend Rob and his team to anyone who is looking for help with their IT requirements.
Libby Tetley | Infruit